Every enquiry, booked in.
We wake up the enquiries you already have, find new ones with local adverts, and make sure every one gets a quick reply, a booking and a reminder.
Rooted in Kent. Reaching the whole UK.How many enquiries went quiet last month?
Most businesses never go back to them.- No setup fee
- Month to month
- You approve every message
- Founding clients: first month's fee on us
From old list to full diary
First, woken up
We check your list with you, take off anyone who shouldn't hear from you, and send short messages you've approved.
Then, answered
Replies, new enquiries and missed calls get an answer in seconds, even while you're busy with a customer.
Finally, booked and reminded
Each one is offered a time in your diary and reminded before they come. Each week you get the list of names, and you confirm who turned up.
Two ways tofill your diary
Start with the leads you already have, or with new ones from local adverts. Both run through the same follow-up, so nobody slips through.
Talk it throughWake up old leads
Old enquiries, quotes that went quiet and past customers get a short, friendly message and an easy way to book.
- Text
- Booking
Find new leads
Local Facebook and Instagram adverts that you approve. You set the budget and pay Meta directly.
- Your budget
Missed calls
Miss a call and the caller gets a text straight back, so they don't ring someone else.
- Instant text
- Call back
- No lost enquiries
Reminders
Everyone booked is reminded, and past customers get a nudge when they're due back.
- Day before
- Check-ups
- Renewals
A weekly list
Each week you get the names we booked. You confirm who turned up. That's what the bonus is paid on.
- Names
- Dates
- Your sign-off
What's costing you most?Here's the fix.
You're with a customer, the phone rings, and it goes to voicemail. Plenty of people won't leave a message. They just try someone else.
Every missed call gets a text back within seconds, with an easy way to book a time.
What it costs |
Wake up old leads£400a month | Find new leads£750a month |
|---|---|---|
| On top of that | A bonus for each real result | Your ad budget, paid straight to Meta |
| What counts as a result | Agreed with you in writing first, such as an attended appointment or quote visit | No bonus. You pay the budget you set |
| Setup fee | None | None |
| Contract | Month to month | Month to month |
| It suits you if | You have old enquiries or past customers on file | You need more people getting in touch |
| Founding clients | No monthly fee for the first month. You pay only the bonus | No monthly fee for the first month. You pay only your ad budget |
| Ask about old leads | Ask about new leads |
What it costs
- On top of that
- A bonus for each real result, agreed with you in writing first
- Setup fee
- None
- Contract
- Month to month
- It suits you if
- You have old enquiries or past customers on file
- On top of that
- Your ad budget, paid straight to Meta
- Setup fee
- None
- Contract
- Month to month
- It suits you if
- You need more people getting in touch
Founding clients: no monthly fee for the first month. You pay only the bonus, or only your ad budget.
| Name | Booked for | Came from | Turned up? |
|---|---|---|---|
| Sarah P. | Thu 4pm | Old enquiry | Yes |
| Mark D. | Fri 10am | Missed call | Yes |
| Joan W. | Fri 2pm | Past customer | No |
| Priya S. | Sat 11am | Your advert | Yes |
You only pay the bonus on the people you mark yes.
How the bonus works
Each week we send you the names we booked. You tick who turned up. You only pay the bonus on the yeses, and you're the one who decides.
Why I started O6 Labs
For 25 years I worked leads I never got to choose. Now I help businesses find the customers they'd love to work with, and make sure none of them slip through.
"I like people, I like solving problems, and with a background in art and design, I've always been creative. I know how good great service feels as a customer. That's what I want your customers to get from you." Ty McKenzie, founder
- Based in
- Kent
- Working across
- The whole UK
- You deal with
- Ty, directly
- Background
- 25 years in business development
Straight answers
How soon could we start?
Your list is checked with you in the first week, and the first small batch of messages can go out in the second. How many people reply depends on your list, and we'll tell you honestly once we've seen it.
Will this annoy my customers?
It shouldn't. Messages are short and polite, go out in small batches between 9am and 7pm, Monday to Saturday, and every one makes it easy to stop ("Reply STOP"). You see how the first small batch lands before anything more goes out.
Am I allowed to contact these people?
Often, but not always. It depends on how you got their details and what they agreed to. We go through your list with you before anything is sent, and anyone we can't be sure about is left out.
Is a real person replying?
Quick replies and bookings are handled by our system, so nobody waits. If someone asks whether they're talking to a real person, they're told the truth. Anything tricky, or anyone upset, is passed straight to you.
You're new. Why should we go first?
Fair question. We're taking on our first few clients now, so we can't put you in touch with one yet. That's why the first month's fee is on us. You judge it on real bookings, we start small, and you can stop at any time.
My records are messy. Is that a problem?
Usually not. Most businesses' records are messy, and sorting them out is our job. If your list is too old or too small to work, we'll say so before you spend a penny.
How much of my time will it take?
A short call at the start, then reading and approving the messages. After that, it's confirming one list a week of who we booked and who turned up.
What happens to my list?
It stays yours. We never share or sell it, and how we handle it is set out in writing before we start, so you can show it to your own adviser.
What do I pay if nobody books?
For old leads, just the monthly fee, which covers the running costs. No bonus for anyone who doesn't turn up. For new leads, the monthly fee plus the ad budget you chose.
Let's talk it through
Fifteen minutes with Ty. No hard sell. We'll ask a few questions about your business and tell you honestly whether we can help.